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Return policy

Frequently Asked Questions

We stand behind regener8. If you are not satisfied with your results, we will make it right.


Our Guarantee

regener8 comes with a 90-day money-back guarantee. Consistent use 3 to 4 times per week over 90 days is what delivers results. If you have followed the recommended usage and are not satisfied, we will refund you in full.


How to Return

  • Contact us at feedback@regener8.co within 90 days of your purchase date.

  • Include your order number and a brief note on why you are returning.

  • We will send you a prepaid return label within 1 business day.

  • Ship the product back, opened or unopened, any condition.

  • Once we receive your return, your refund will be processed within 5 to 7 business days to your original payment method.


What Is Covered

  • All regener8 products purchased directly through regener8.co or shop.regener8.co.

  • First-time orders are eligible for free return shipping on us.

  • Opened and used product is accepted. We are not going to ask you to return something you tried in good faith.


What Is Not Covered

  • Orders placed through third-party retailers (Amazon, FSA Store, and others). Please contact the retailer directly for their return policy.

  • Returns requested after 90 days from the original purchase date.


Refunds

All approved refunds are issued to the original payment method. Please allow 5 to 7 business days for the refund to appear depending on your bank or card issuer. We do not issue store credit in place of a refund unless you request it.


Questions

Email us at feedback@regener8.co and we will get back to you within one business day.


90-Day Money-Back Guarantee | Free Return Shipping | No Questions Asked